Delivery and Returns

UK: Packages are sent via Royal Mail 1st class and usually delivered within 1-2 working days after dispatch.
Europe: Packages are sent via Royal Mail International Standard and usually delivered within 3-5 working days after dispatch.
Rest of World / Australia: Packages are sent via Royal Mail International Standard and usually delivered within 5-7 working days after dispatch.

We aim to despatch all orders within 4 working days of the payment clearing, from Monday to Friday.  We do not despatch orders over weekends and bank holidays.

 

If you receive faulty goods you have the right to a full refund.  If your purchase is faulty or broken on arrival, please inform us immediately (within 3 days) by emailing shop@wombyoga.org  You can return it to us in its original, unused condition within 14 days, and we will either replace it or issue a full refund.  If there is no fault with your purchase but you decide you do not want it, we will refund you the purchase price but not including postage.  If you are returning or exchanging goods, you are liable for all postage costs.  Sitaram & Sons Ltd will not automatically refund postage costs, so if you are unhappy with your purchase for any reason, please contact us by email at shop@wombyoga.org to discuss your concern. We will be happy to help.

If you need to return an item you bought from us, please send it to the address below, along with a note clearly stating your order number and reason for return.

Sitaram & Sons
18 Muschamp Road
London
SE15 4EF

Audio Downloads

You will receive immediate email notification with information about how to access your files.  If you are unable to access the content, please inform us immediately (within 3 days) by emailing shop@wombyoga.org  We will offer technical support to assist and if for any reason you are still unable to access the content, we will refund you the purchase price.

 

Online DVD Content via Yoni Shakti TV

Access is via a coupon code, which will be manually emailed.  We aim to email coupons within 72 hours of the payment clearing.  If you are unable to access the content, please inform us immediately (within 3 days) by emailing shop@wombyoga.org  We will offer technical support to assist and if for any reason you are still unable to access the content, we will refund you the purchase price.